Frequently asked questions

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What does it cost to use Vorna ID service?

Use of Vorna Account is free of charge for you as a end user. For service providers receiving the identity information from the Vorna service there is a separate fee.

I do not have a Vorna account, what can I do?

You can create a Vorna account through your organization main user in a few minutes. To do this, you need access to your work e-mail.


To use your Vorna Account, please contact your service provider. You can also Contact us to suggest a service where you would like to use your Vorna Account.

What personal information do you store about me?

Due to the nature of Vorna ID service, we must store some of your personal data in our database.

 

  • Your work email address
  • Your name and surname
  • Your mobile phone number
  • History of your authentication transactions
  • The services in Vorna ID you are subscribed to.

We store all the data within the EU.